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Our core product is called °neo. The cloud-native core banking system that brings different functionalities and UX as its core. We started working on it two years ago with design thinking. Before we wrote a single line of code, we spoke to actual users, understood their problems, and came up with genuinely innovative ways to make their working lives better. Then we validated those solutions, and finally, we started building.
The lead design strategist Toma Lulguraj, explains how we designed °neo starting with the ultimate experience for the end-user in mind.